Executive Consultant · New York

Vanessa
Leme

Chief Strategy & Business Development Officer

Transforming complex business challenges into executable strategies. Over 25 years partnering with Fortune 500 companies, global enterprises, and high-growth organizations to drive measurable performance and lasting enterprise value.

Vanessa Leme
25+ Years Experience
$180M+ Portfolio Managed
3 Languages

Strategy at the
highest level

Vanessa Leme is a C-suite executive consultant and trusted advisor with a distinguished career spanning finance, technology, luxury retail, and global operations. Known for translating complexity into clarity, she partners with leadership teams to unlock growth, build scalable systems, and drive sustainable enterprise value.

Her career spans roles at Google, Columbia-educated with deep expertise across customer success, supply chain strategy, financial planning, and organizational transformation — all delivered with the precision of a seasoned operator and the insight of a visionary strategist.

"She brings clarity to ambiguity, structure to complexity, and momentum to organizations that need to move quickly and intelligently."
— Mark Avery, SVP Global Partnerships, FAT Brands
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Columbia University
MBA · Business Administration & Marketing
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Cornell University
Executive Leadership Certificate · eCornell 2024
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Trilingual
English · Portuguese · Spanish
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Fortune 500 Track Record
Google, FAT Brands & Global Enterprise Clients
Full Biography

The story behind
the strategy

Vanessa Leme

Vanessa Leme

Executive Consultant · New York

Vanessa Leme is a C-suite strategist, trusted advisor, and seasoned operator whose career reads like a masterclass in building what matters — at every scale, across every industry.

Born and raised in Brazil, Vanessa began her career in the financial sector in São Paulo — first as an Investment Analyst at Banco Credibanco, then leading back-office operations at Socimer International Bank. These early years forged a rigorous analytical foundation and an instinct for operational integrity that would define everything that followed.

Her trajectory took a decisive turn when she joined Lemon Bank and Patagon.com as Chief Customer Officer, pioneering customer retention and relationship marketing strategies for one of Latin America’s first internet banks. It was here she discovered her defining skill: the ability to transform ambiguous challenges into structured, high-performing systems — and to inspire teams to execute with precision.

Relocating to New York, Vanessa spent nearly a decade at Cote France as US Managing Director, forging deep expertise in luxury retail, international operations, and cross-cultural business development. She subsequently founded two ventures — Atelier LV Paris, a handcrafted luxury interiors brand with artisan partners in Paris, Milan, and São Paulo, and Beatrixie Designs, a high-end resort wear label she brought from concept to market.

At Google, Vanessa operated at the highest level of enterprise customer success — leading a $180M+ global portfolio, scaling a 25-person international team, and securing over $95M in multi-year renewals across Fortune 500 clients. Her AI-driven process innovations cut operational overhead by 30% while raising NPS by 23 points.

Today, through Leme Consulting, Vanessa brings this breadth of experience to organizations navigating critical inflection points. She serves as a strategic partner, change management advisor, and executive consultant — trusted by C-suite leaders who need a rare combination of vision, execution rigor, and global perspective.

Vanessa holds an MBA from Columbia University, undergraduate degrees from PUC São Paulo and Unaerp, and an Executive Leadership Certificate from Cornell University’s eCornell program. She is fluent in English, a native Portuguese speaker, and conversational in Spanish.

Philosophy
Clarity from ambiguity. Structure from complexity. Momentum for organizations that need to move quickly and intelligently.
Approach
Every engagement begins with deep listening. Strategy is only as strong as the operational framework built to execute it.
Industries
Technology · Financial Services · Luxury Retail · Consumer Brands · Healthcare · Manufacturing · Hospitality
Based In
New York, NY — available for domestic and international engagements.
“Vanessa operates at a level that is exceptionally rare. She is not only a trusted advisor but a true business operator — someone who seamlessly integrates finance, strategy, and execution to deliver outcomes that directly impact growth and profitability.”
— Mark Avery, SVP Global Partnerships & Supply Chain Strategy, Avery Global / FAT Brands

Where I
deliver

With a rare combination of operational depth, financial acumen, and strategic vision, Vanessa brings end-to-end transformation capability to every engagement. From building enterprise frameworks from scratch to optimizing complex multi-brand global operations — each mandate is executed with precision, accountability, and measurable impact.

01
Business Strategy & Development

Translating executive vision into executable growth roadmaps. Go-to-market strategy, partnership development, new market entry, and competitive positioning across industries.

02
Operational Excellence

End-to-end process redesign, workflow optimization, and supply chain transformation. Proven results: 25–40% reductions in costs and processing time for Fortune 500 clients.

03
Customer Success & Revenue Growth

Driving enterprise retention, expansion, and NRR through outcome-based success models, AI-driven team systems, and predictive health frameworks.

04
Financial Planning & Analysis

Strategic financial modeling, performance tracking, budget management, and investment analysis. Delivering financial discipline alongside operational agility.

05
Change Management

Leading organizations through transformation with clarity and momentum. Stakeholder alignment, team enablement, and culture-building during critical transitions.

06
Executive Advising & Chief of Staff

Serving as a strategic partner to C-suite leaders — managing cross-functional initiatives, board communications, and high-priority programs with discretion and precision.

Impact

Results that speak

25%
Reduction in Administrative Costs · Fortune 500 Client
132%
Net Revenue Retention · $180M+ Enterprise Portfolio
$95M+
Multi-Year Enterprise Renewals Secured
40%
Improvement in Team Efficiency via AI-driven Processes
Experience

A career built on
consequence

2024 – Present
Leme Consulting
Chief Business Development Officer

Leading comprehensive assessments of clients' operational processes and delivering customized transformation strategies. Trusted advisor to executive leadership across industries on growth, efficiency, and change management.

Fortune 500 Change Management Operational Strategy
2018 – Present
Avery Global / FAT Brands
Chief of Staff & Financial Strategy Officer

Strategic partner to SVP of Global Partnerships across supply chain, financial planning, and executive operations. Built scalable systems enabling high-impact partnerships across complex, multi-brand international environments.

Supply Chain Financial Strategy Global Partnerships
2013 – 2017
Google
Director of Customer Success

Directed Customer Success for $180M+ in global enterprise accounts. Achieved 132% NRR, reduced churn 37%, and secured $95M+ in multi-year renewals. Scaled a 25+ person global team with AI-driven efficiency improvements.

$180M Portfolio Enterprise Cloud Team Scaling
2002 – 2009
Cote France
US Managing Director

Spearheaded showroom operations in the luxury retail sector, managing European production relationships, team development, and US market expansion for premium handcrafted furnishings.

Luxury Retail International Ops P&L Management
1997 – 2001
Lemon Bank / Patagon.com
Chief Customer Officer

Led customer service, financial operations, and relationship marketing for a fintech pioneer in Brazil. Built back-office frameworks, drove customer retention strategy, and cultivated a high-performance team culture.

Fintech Customer Retention Team Leadership

Tools &
Platforms

Fluent across the modern executive technology stack — from AI-powered strategy and analytics tools to enterprise CRM, project management, automation, and collaboration platforms. Rapid learner with a track record of implementing and optimizing new systems for organizational efficiency.

AI & Generative AI NEW
Claude (Anthropic) ChatGPT (OpenAI) Microsoft Copilot Gemini (Google) Perplexity AI Notion AI
CRM & Customer Success
Salesforce HubSpot Gainsight ChurnZero Zendesk Zoho CRM
Project & Work Management
Asana Smartsheet Monday.com Notion ClickUp Jira Trello Basecamp Hive
Data, Analytics & BI
Tableau Power BI Google Analytics Looker ThoughtSpot
Collaboration & Communication
Slack Microsoft Teams Zoom Google Meet Loom Miro
Automation & Workflow AI
Zapier Make (Integromat) HubSpot Breeze AI Salesforce Agentforce
Productivity & Office Suite
MS Word MS Excel MS PowerPoint MS Outlook Google Workspace QuickBooks WordPress Loom
"

Any organization would be fortunate to have her — she will raise the bar immediately and materially impact performance.

Mark Avery SVP, Global Partnerships, Supply Chain Strategy & Inclusion · Avery Global / FAT Brands

Let's build
something
exceptional

Ready to engage a strategic advisor who delivers results? Reach out to discuss how Vanessa can partner with your organization.

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Phone
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Location
New York, United States